Terms of Service

Please read these terms carefully before using our services.

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing and using Clarity Pet Pro's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Clarity Pet Pro provides cloud-based software solutions for pet care businesses, including but not limited to:

  • Client and pet management systems
  • Scheduling and appointment booking
  • Payment processing and billing
  • Communication tools
  • Reporting and analytics
  • Mobile applications and integrations

3. User Accounts

Account Creation

To use our services, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

Account Responsibilities

You are responsible for:

  • All activities that occur under your account
  • Maintaining the security of your login credentials
  • Notifying us immediately of any unauthorized use
  • Ensuring all information provided is accurate and up-to-date

4. Acceptable Use

You agree not to use the service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Use the service for any unlawful or prohibited purpose

5. Payment Terms

Subscription Fees

Our services are provided on a subscription basis. Fees are charged in advance and are non-refundable except as expressly stated in our refund policy.

Payment Processing

By providing payment information, you authorize us to charge the applicable fees to your chosen payment method. You are responsible for keeping your payment information current.

Late Payments

If payment is not received by the due date, we may suspend or terminate your access to the service until payment is made.

6. Data and Privacy

Your Data

You retain ownership of all data you input into our system. We will not access, use, or disclose your data except as necessary to provide the service or as required by law.

Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

Data Backup

While we maintain regular backups, you are responsible for maintaining your own backup copies of important data.

7. Intellectual Property

The service and its original content, features, and functionality are owned by Clarity Pet Pro and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability.

9. Limitation of Liability

To the maximum extent permitted by law, Clarity Pet Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.

10. Indemnification

You agree to indemnify and hold harmless Clarity Pet Pro from any claims, damages, or expenses arising from your use of the service or violation of these terms.

11. Termination

Termination by You

You may terminate your account at any time by contacting our support team or through your account settings.

Termination by Us

We may terminate or suspend your account immediately if you violate these terms or for any other reason at our sole discretion.

Effect of Termination

Upon termination, your right to use the service will cease immediately. We may delete your data after a reasonable period following termination.

12. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the service. Continued use of the service after changes constitutes acceptance of the new terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these terms or your use of the service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@claritypetpro.com
  • Phone: +1 (555) CLARITY
  • Mail: Clarity Pet Pro, Legal Department, [Address]